Privacy policy
Privacy Policy
This policy explains how Chewable collects, safeguards, and uses your information when you use our products and services.
Overview
Chewable is free to use, with optional premium features available through external payment providers. This Privacy Policy describes what data we collect, how we use it, and the choices you have to manage your information.
Information We Collect
When you use Chewable, we may collect and store personal information needed to deliver the core experience and keep your account secure.
- Email address
- Age
- Weight
- Height
- Optional profile details such as your name or profile picture
We retain this data in a secure database so that features like account access, personalization, and training insights work reliably across devices.
AI-Generated Content
Chewable offers AI-powered features including workout plans, nutrition suggestions, and chat-based assistance. Because these experiences are generated automatically, they may occasionally include inaccuracies or suggestions that are not appropriate for every situation.
We do not guarantee the accuracy, safety, or suitability of AI-generated outputs. Please use your own judgement and consult a qualified professional when making decisions related to your health or fitness.
If you encounter content that feels unsafe or offensive, use the in-app flagging tools to report it. Our team reviews flagged items and takes action to keep Chewable welcoming for everyone.
Account Deletion
You can delete your Chewable account at any time from within the app. Deleting your account permanently removes all associated personal data from our systems.
Children's Privacy
Chewable is not intended for children under 13. We do not knowingly collect personal data from anyone under 13. If you believe a child has provided us with personal information, contact us at chewy@chewable.fit, and we will delete it promptly.
Third-Party Services
To keep Chewable running smoothly, we rely on select third-party service providers that may process limited device or usage data.
Log Data
If the app encounters an unexpected error, we may capture diagnostic information such as device IP address, operating system version, crash reports, and timestamps. This technical data is used strictly for debugging and product improvement.
Cookies
Chewable does not set cookies directly. However, third-party services we integrate with—such as payment processors—may use cookies that are required for their services to function.
Security
We use commercially reasonable safeguards to protect your personal information. No system is completely immune to risk, so we encourage you to use strong passwords and keep your devices secure.
Links to Other Sites
Chewable may link to external websites—like payment providers or help articles—that we do not operate. We are not responsible for the privacy practices of those sites, and we recommend reviewing their policies separately.
Changes to This Policy
We may update this Privacy Policy periodically. When we make changes, we will update the “Last updated” date on this page. We encourage you to review the policy from time to time to stay informed.
Contact Us
If you have questions or feedback about this policy, we want to hear from you.
Email us at chewy@chewable.fit.